Adding Bluetooth capabilities to a desktop PC requires an external USB dongle.

UGREEN splits its digital distribution into distinct regions and product categories to ensure optimal server speeds and appropriate localized compliance files (such as EU and UK Declarations of Conformity).

Need help setting up a specific UGREEN product? Let me know the and your operating system , and I can help you find the exact driver you need! Share public link

UGREEN redirects users based on geographic location, which can cause confusion:

If manually downloaded firmware fails to install, confirm that:

Read the README file. Some firmware updates require a specific USB flashing tool.

The UGREEN NAS mobile app provides a “Premium-exclusive faster download service” for users who sign in to their accounts. This feature applies to both app downloads from third-party stores (like APKPure) and direct file transfers within the UGREEN NAS ecosystem [20†L8-L9][11†L6-L8].

Example steps:

This does not mean UGREEN lacks an exclusive download portal. Instead, UGREEN has strategically distributed its resources across multiple specialized platforms, including:

A: The Download Center typically lists the latest stable firmware version. Older versions are not always maintained on the official site. If you specifically need an older version, contact UGREEN technical support or check community forums where users may have archived previous releases.

A: Use the driver search feature at https://www.lulian.cn/download . Select your product model number from the dropdown list (e.g., CM390, CM965, etc.), and the site will display only compatible drivers. If your model number is not listed, contact UGREEN support for assistance [13†L2-L28].

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