Error Codes — Western Union

Ensure your bank account has enough for both the transfer amount and the transaction fee. When to Contact Support

Thank you for your patience. With error R7008, your ability to send or receive money through Western Union is temporarily blocked, JustAnswer Western Union App Error C2011? Troubleshooting Help Guide

Clear your browser cache or force-close and restart the Western Union mobile app. Wait 5 to 10 minutes before attempting the transfer again. 2. Error Code R7009 (Technical Error)

: Update your payment details or contact your bank's fraud department to lift the restriction. 3. Data Entry Mistakes western union error codes

Verify that your billing address matches the address on file with your bank exactly. Error U1002: Invalid Payment Information

| Error Code | Typical Meaning | Quick Fix | | :--- | :--- | :--- | | | Generic processing error, often tech-related. | Restart app, check internet, try again later. | | C7777 / C9999 | Technical glitch or server issue. | Clear app cache or contact customer care. | | C1974 / C1462 | Suspicious activity or security flag. | Use a different payment method or visit an agent location. | | C2001 | Issue with the sender's information. | Verify your profile details are correct. | | C2003 | Problem with the receiver's information. | Double-check the recipient’s name and details. | | C2004 | Amount/frequency limit exceeded. | Wait for limit reset or split into smaller transfers. | | C8618 / R8618 | Transaction exceeds allowed limit. | Use a different payment method or contact support. | | R7008 | Account is blocked / under review. | Contact WU, ask for the compliance department (GCR). | | R7009 | General account review / identity check. | Contact the compliance department to complete verification. | | U2224 | Problem at the recipient's end. | Check recipient info; consider visiting an agent. |

Verify that you spelled the recipient’s name exactly as it appears on their government-issued photo ID. Payment and Bank Verification Failures Ensure your bank account has enough for both

If you have exhausted all troubleshooting steps and your transaction is still failing, it is time to reach out to the professionals. Western Union has robust, localized customer support available. You can reach out directly via the Western Union Contact Us page to find the phone number and support hours specific to your country. Let Us Help You Troubleshoot

Your bank or card issuer declined the charge. This can happen due to insufficient funds, an incorrect CVV, an expired card, or suspected fraud by your bank. How to fix it:

This occurs during high-traffic periods on the Western Union network or when your local network drops mid-transaction. Troubleshooting Help Guide Clear your browser cache or

While errors can occur, there are steps you can take to minimize the risk:

: Triggered when a transfer exceeds specific internal amount limits for that transaction type.

Contact your recipient and ask for their exact name as it appears on their government-issued ID, including middle names or initials. Also confirm which ID type they plan to use for pickup. Re-enter the transfer from scratch; do not simply edit the previous attempt, as the system may cache bad data.