This error typically appears in backup software logs (most commonly Commvault) during a backup, restore, or auxiliary copy operation. It signifies that the process cannot access a chunk of backup data (referred to as a "bigfile") because it cannot secure exclusive rights to it.
: Ensure you have at least 35 GB of free space on your installation drive to allow the engine to stage temporary files.
If you've tried the above and are still stuck, work through this definitive list of actions. unable to open bigfile bigfile000 exclusive
Locate the physical path of bigfile000 .
The error unable to open bigfile bigfile000 exclusive is almost always a . It is rarely a data corruption issue. The fix usually involves identifying why the file is currently "busy" (another process, stale lock, or permission error) and releasing that hold so the current job can proceed with exclusive access. This error typically appears in backup software logs
Go to your game installation directory (e.g., Steam\steamapps\common\Shadow of the Tomb Raider\ ). Locate the file named (or bigfile.000.tiger ). Right-click and Delete it entirely.
) from the game's installation folder, then run a file verification to force a fresh download of just that file. Antivirus Exceptions Add the game's installation folder to your antivirus exclusions list If you've tried the above and are still
, the storage server may still think the file is open even after a database crash or restart. Existing Database Sessions : Another active session might be performing DDL operations
The "unable to open bigfile bigfile000 exclusive" error can be a challenging issue to resolve, but by following a systematic approach to troubleshooting, you can identify and fix the underlying cause. By understanding the potential causes and applying the step-by-step guides outlined in this essay, you can successfully resolve this error and ensure smooth access to large files.
Sometimes the system prevents the game from gaining "exclusive" access to its own files because of Windows User Account Control (UAC) restrictions. Navigate to the folder where the game is installed. Right-click the game’s .exe file (e.g., TombRaider.exe ). Select Properties > Compatibility tab. Check the box Run this program as an administrator . Click Apply and restart the game. 3. Verify Game File Integrity