Obtain the plugin file. Official plugins usually come as a .phar file, while community plugins may come as a zipped directory containing standard PHP files.
: Translates the help desk interface into dozens of global languages for localized client support. 3. Storage Integration
| Plugin Name | Description | Price | | :--- | :--- | :--- | | | Automatically assigns tickets to agents/departments based on keywords, email headers, or help topics. | Paid ($35) | | Ticket Auto-Close | Closes stale tickets after a defined period of inactivity (e.g., 72 hours). Sends reminders before closing. | Free / Paid | | Macros & Batch Actions | Allows staff to apply pre-set replies, change statuses, or add notes to hundreds of tickets at once. | Paid ($29) | osticket plugins list
Stop fighting fires; prevent them.
This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later. Obtain the plugin file
These plugins help osTicket communicate with external tools and communication platforms.
: Moves ticket attachments from the database to the server's filesystem to improve database performance. Sends reminders before closing
: Routes tickets to specific agents based on keywords, help topics, or workload balance.
Adds visual categories, search auto-suggest bars, and helpful/unhelpful voting buttons to your public FAQs. Advanced Automation and Ticket Management