: Right-click every entry labeled "HID-compliant mouse" and select Uninstall device .
Switch to a rear motherboard USB 2.0 port; reinstall HID drivers. Corrupt configuration files or OS block
Other peripheral software (like Razer Synapse or Logitech G Hub) can sometimes conflict with Jertech software. Temporarily disable them. Final Troubleshooting: When Software Fails jertech mouse software fixed
Your Jertech mouse software cannot configure your device if Windows keeps putting the USB port into a low-power state.
Unplug the mouse, restart, and plug the mouse back in. Let Windows automatically install the driver. 3. Reinstall Official Jertech Software : Right-click every entry labeled "HID-compliant mouse" and
If the software still crashes, it might have been optimized for an older version of Windows.
Note: For severe issues where software prevents the mouse from working at all, you may need to run a system restore to a point before the software was installed. If you'd like, I can: Temporarily disable them
Many older gaming mice prefer USB 2.0 (black ports) over USB 3.0 (blue ports) for driver stability.
If you are using a USB hub or front-case panel, unplug it. Plug the mouse directly into the rear IO panel of your motherboard. Disable USB Selective Suspend: Open Control Panel > Power Options > Change plan settings . Click Change advanced power settings . Expand USB settings > USB selective suspend setting . Change the setting to Disabled and click Apply . 5. Resolve Third-Party Software Conflicts
Sometimes, software lacks the permission to write settings to your hard drive, causing saved settings to disappear. Right-click the Jertech software icon. Select . Go to the Compatibility tab. Check Run this program as an administrator . Click Apply , then OK . 4. Check for USB Port Conflicts
Look for your mouse. If it says "HID-compliant mouse" multiple times, you will need to target them. Right-click the device and select .
