When configuring your security hardware using Hikvision iVMS-4200 , a web browser, or custom SDK applications, this verified error acts as a hard stop. It indicates that the client software is forcing a command that the underlying camera, Network Video Recorder (NVR), or storage system lacks the capability to execute. What Does Error Code 23 Mean?
Enter the IP address into an internet browser and log in with your administrative credentials. Go to > Video/Audio > Video .
settings to ensure the "Video Type" is set to "Video & Audio" only if your camera has a built-in microphone. Quick Checklist for Developers If you are receiving this error while using the Hikvision SDK , check your code for these common pitfalls: NAS drive and hikvision camera: Failed to search file hikvision error code hcnetsdkdll 23 verified
Switch the to Sub-stream for test views to see if local network bandwidth constraints are causing a hardware fallback.
If it is currently set to , change the drop-down template configuration back to "All-Day Continuous" or "General" . Click Save/Apply and restart your client software. Method 2: Check Hardware VCA & Smart Device Compatibility Enter the IP address into an internet browser
The problem frequently targets users running the . This software turns a standard desktop computer into a localized Network Video Recorder.
While not a pure authentication error, an IP conflict leads to the SDK communicating with a different device on the same IP. When iVMS sends credentials to that wrong device, verification fails, returning Error 23. Quick Checklist for Developers If you are receiving
The device is handling too many requests or performing a reboot.
To help differentiate between system limitations and genuine software faults, see how error code 23 relates to other common SDK library errors: NAS drive and hikvision camera: Failed to search file
Locate the on the sticker on the camera/NVR body. It is 6 uppercase letters/digits (e.g., ABCDEF , X5K9M2 ).
The "NET_DVR_NOSUPPORT" status indicates a mismatch between the by the SDK and the device’s capabilities .