If the drawing opens partially but then crashes with error 6007 when you pan or zoom:
The most straightforward cause is the simplest to check. For local hardware locks:
: The software cannot automatically locate the network key across subnets.
: CADWorx is looking for the license in the wrong location (e.g., searching locally for a network license). smartsupport1.intergraph.com Troubleshooting and Resolution error number 6007 cadworx
Clear temp and user config
Save the file and restart your CAD environment to verify if the 6007 code clears. 3. Update or Reinstall HASP Drivers
: CADWorx may prioritize a local hardware lock over a network one. If you have a local lock plugged in that isn't authorized for the module you're trying to use, it may trigger a licensing error. If the drawing opens partially but then crashes
: Locate the [NH_TCPIP] section and alter the address string to point directly to your server:
To resolve Error 6007, users should follow a systematic troubleshooting process:
: Ensure the green or red hardware key is securely plugged in and glowing (indicating it has power). Verify Active Modules HASP ESL Maintenance Utility (often found in the CADWorx Program Group) and click Show ESL Data to confirm which modules are active on your lock. Configure nethasp.ini : For network users, find the nethasp.ini file in the [Product Folder]\Support smartsupport1
Unlike a simple "file not found" error, 6007 usually indicates that CADWorx has detected an inconsistency between the graphical entities in the drawing and the non-graphical component data (specification data, SKEY mapping, or tag information).
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